Privacy Policy

1. Introduction

At Melon (”we”), we value the privacy and security of the data our users (”you” or ”users”) entrust to us. This Data Privacy & Protection Policy outlines how we collect, use, store, and protect personal and organizational data processed through our web application. Our goal is to ensure transparency and compliance with data protection regulations.

2. Data Collection

When using the Melon 1.0 web application, we may collect the following categories of data:

3. Data Usage

The data collected is used for the following purposes:

• •Providing Services: To allow organizations to visualize, manage, and analyze their data through our web platform.
• •Enhancing User Experience: Tailoring the platform experience and optimizing performance.
• •Security Monitoring: To detect and prevent fraudulent activities and unauthorized access.
• •Analytics and Reporting: Aggregating usage data to improve our services and provide insights for organizations.

4. Data Protection

We employ robust security measures to ensure the confidentiality and integrity of your data, including:

• •Encryption: All sensitive data, including login credentials, is encrypted both in transit and at rest.
• •Access Control: Strict access management policies ensure only authorized personnel can access sensitive data.
• •Multi-Factor Authentication (MFA): User authentication is secured through MFA to prevent unauthorized access.
• •Data Minimization: We only collect data that is necessary for the proper functioning of the web application.

5. Data Sharing and Disclosure

We do not share your data with third parties, except in the following circumstances:

• •With Your Consent: When you provide explicit consent for data sharing.
• •Third-Party Service Providers: To trusted service providers under contract who assist us in delivering our services (e.g., cloud hosting, analytics).
• •Legal Obligations: When required by law, regulation, or court order, we may disclose data to law enforcement or government authorities.

6. User Rights

We respect your rights concerning your data. You have the following rights:

• •Access: You can request a copy of your personal data.
• •Correction: If any of your data is inaccurate or outdated, you can request a correction.
• •Deletion: You have the right to request the deletion of your personal data where it is no longer necessary for us to retain it.
• •Portability: Upon request, we can provide a structured, commonly used, and machine-readable copy of your data.
• •Restriction of Processing: You can request that we limit the processing of your data under certain conditions.

7. Data Retention

We will retain your data only for as long as is necessary for the purposes outlined in this policy, or to comply with legal, regulatory, or contractual obligations. Once data is no longer needed, it will be securely deleted or anonymized.

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and gather data for usage analytics. You may choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of the web application.

9. Data Transfers

Your data may be transferred to, and stored at, data centers located outside of your country or region. When this occurs, we ensure that appropriate safeguards are in place to protect your data, such as compliance with international data protection frameworks (e.g., GDPR for EU-based users).

10. Security Measures

We implement the following security controls to protect your data:

• •Firewalls and Intrusion Detection: To monitor and protect against unauthorized access.
• •Regular Security Audits: Periodic vulnerability assessments and security audits.
• •User Activity Monitoring: Logging and tracking user activities to ensure compliance with security protocols.
• •Incident Response Plan: A structured process for responding to data breaches or security incidents.

11. Third-Party Integrations

The web application may integrate with third-party services (e.g., PowerBI, Salesforce) to enhance functionality. We ensure that these integrations comply with our privacy standards, but we advise users to review the privacy policies of these third-party services.

12. Children’s Data

The Melon web application is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will take steps to delete it.

13. Changes to the Policy

We may update this Data Privacy & Protection Policy periodically to reflect changes in our practices or applicable laws. Any significant changes will be communicated through the web application or via email notifications. We encourage users to review this policy regularly.